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Orders-without-email-not-importing-shopify

Updated July 7, 2026

Currently Shopify does not accept any orders without a customer email address.

Here’s how to import the failed orders, you can enable email import in the app settings:

Enable Email ImportR you can set a dummy email in the connection settings:

Connection settingsou can enter any email address in the dummy email, but if you dont want every order to be linked to the same customer, you can enter order_number and we will generate an [email protected] address (for instance [email protected])

After you set up one of the options, you can then retry importing any failed orders from today.

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